Privacy Policy

Privacy Policy
Last updated: [2nd November 2025]
1. Introduction
[Your Business Name] (“we”, “us”, or “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [insert website URL], create an account, or place an order.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect and process the following information:
a) Information you provide directly
Name, address, email address, and phone number
Account login details (username and password)
Payment and billing details (processed securely via third-party payment providers)
Order details and purchase history
Any information you choose to provide via contact forms or emails
b) Information collected automatically
When you visit our website, we may collect:
IP address and browser type
Device information and operating system
Pages visited, time spent, and referring website (via cookies or analytics tools)
3. How We Use Your Information
We use your personal data to:
Provide and manage your account
Process and fulfil your orders
Communicate with you about your purchases or account
Send service updates or promotional offers (only with your consent)
Improve our products, services, and website
Comply with legal obligations (e.g., tax and accounting requirements)
4. Legal Bases for Processing
We process your data under one or more of the following lawful bases:
Contractual necessity – to perform a contract with you
Legal obligation – to comply with UK law
Consent – where you have agreed to receive marketing communications
Legitimate interests – to improve our services and protect against fraud
5. How We Share Your Information
We may share information only with:
Payment processors and delivery partners
IT and website service providers (for hosting, maintenance, or analytics)
Legal or regulatory authorities where required by law
All third parties are required to handle your data securely and only use it for legitimate purposes.
6. International Data Transfers
If we transfer your data outside the UK (for example, to service providers), we ensure appropriate safeguards are in place — such as UK adequacy regulations or standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).
7. Data Retention
We retain your information only for as long as necessary:
Account and order data: typically 6 years (for tax and legal purposes)
Marketing data: until you withdraw consent
Website analytics: for as long as required to analyse and improve site performance
8. Your Data Protection Rights
Under UK GDPR, you have the right to:
Access a copy of your data
Correct or update your information
Request deletion (“right to be forgotten”)
Object to or restrict certain processing
Withdraw consent (e.g., unsubscribe from marketing)
Request data portability
To exercise these rights, contact us at [info@simplyleads.uk].
We may require proof of identity before processing your request.
9. Cookies
Our website uses cookies to enhance your browsing experience.
You can manage or disable cookies through your browser settings.
For more details, please see our [Cookie Policy] (if applicable).
10. Security
We use appropriate technical and organisational measures to protect your personal information, including:
SSL encryption on our website
Secure storage and limited access to personal data
Regular monitoring of our systems for vulnerabilities
11. Children’s Privacy
Our services are not intended for children under 16, and we do not knowingly collect personal data from them.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a new “last updated” date.
13. Contact Us
If you have any questions or concerns about this policy or your data, please contact:
[Simply leads limited]
[33 Beck street, Digby, Lincs, LN4 3NE]
Email: [info@simplyleads.uk]
Website: [www.simlpyleads.uk]
If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://www.ico.org.uk/
